Don Consultancy helps global hotel groups and boutique properties bridge complex PMS ecosystems and deliver seamless guest experiences.
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Platforms & ecosystems we work across
Enterprise-grade integrations and custom infrastructure built for modern properties.
Direct, certified interfaces with Oracle OPERA Cloud (via OHIP) and Hilton PEP. Eliminating third-party middleware for secure, real-time data synchronization across property networks.
Secure digital registration (eREG) and ID/passport scanning workflows that satisfy municipal five-year retention mandates while accelerating front-desk check-in.
Scalable application roadmaps: robust backends on Supabase and PostgreSQL, plus headless AI and frontend frameworks for bespoke operational tools.
Guest-facing physical assets: automated checkout kiosks, payment terminal integrations (Verifone, Ingenico), and digital key door locks (Salto, Dormakaba, Assa Abloy).
A phased approach that keeps properties running while systems modernize underneath them.
Map the existing PMS, hardware, and data flows to find gaps, risks, and quick wins.
Design certified integrations and roadmaps with security and interoperability built in.
Deploy in controlled stages so front-desk operations are never disrupted.
Monitor, refine, and scale, with responsive support after go-live.
Based in Mississauga, Ontario, Don Consultancy is an independent technology consulting practice focused exclusively on the hospitality sector.
With a background rooted in complex systems integration, the practice partners with hoteliers to modernize legacy systems, implement contactless technologies, and secure data pipelines, so hotel staff can focus on the guest while the infrastructure runs invisibly and reliably in the background.
Zero-Trust Data Architecture: PII remains within certified PMS perimeters.
Modular Roadmapping: Phased rollouts for minimal operational disruption.
Interoperability: Ensuring hardware and software speak the same language.
"They understood our OPERA environment better than our own vendors did, and delivered a check-in flow that cut queue times without touching guest data security."
From a single technical audit to a multi-property rollout, let's map the right path for your systems.
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